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Development and Workshops
We
provide the objective viewpoint and expert knowledge to enable organizations
to develop visions, implement strategic planning, identify competencies
for success, and develop the skills and processes of teams and
leadership.
Customized Solutions for Team
Development:
- Identify strengths an
weaknesses of the team
- Provide psychology of team
success
- Integrate key learning areas
on team process and structure
- Provide a process for on-going
feedback and evaluation of team development and success
- Talent Audit / Match abilities
and personality to positions
- Create bench strength for
future growth and close organizational gaps
- Retain talent in a tight labor
market
- Identify people ready for
promotion
- Succession Planning
Workshops,
tailor-made to suit your company’s unique needs, a sampling:
CONFLICT MANAGEMENT
– Learn
to read situations quickly, focus your listening, resolve disputes fairly and
work out tough agreements. You will learn to find the common ground and get
cooperation with the minimum disruption.
Research shows that managers spend 15-20% of their time dealing with direct
face to face conflict. Whether an organization is centralized or decentralized,
functional or matrixed, the environment tends to set up natural conflict, group
to group. Whenever two groups are formed, conflict follows. Inroads into
diversity have brought greater innovation and at the same time increased
conflict. Competition has heated up, making speed and agility more important.
But the result is more conflict and less ability to provide thoughtful
resolution.
- You will be able to:
- Identify your natural style in handling conflict
- Listen more effectively, asking questions versus giving answers
- To identify other’s style of handling conflict
- To understand the primary reason conflict occurs
- Develop your skills in creative resolution
- Confront the situation not the person to minimize defensiveness and
hostility
TEAM DEVELOPMENT – MYERS BRIGGS®
– Understand
your MBTI® type and how these results relate to your contributions and
effectiveness on a team.
- You will:
- Understand your particular type
- Know how your type typically leads
- Know how you and others manage conflict
- Know how you use your type to influence others
- Learn to maximize your effectiveness within the team
FACILITATION – Develop
your skills to be an effective facilitator of groups and teams.
- You will be able to:
- Keep the discussion focused on the topic and moving forward
- Use a variety of techniques to control digressive, difficult or dominating
team members, to encourage reluctant team members, and to resolve conflict
among the team.
- Know when and how to employ interventions and how to teach these skills to
team members.
- Bring discussions to a close
- Focus on the team process and how decisions are being reached
- Assist teams in discovering the right answers to problems
- Have teams run more productive meetings, maximizing the effectiveness of
the team’s time
LEADING THROUGH VISION –
It has been said that
everything is created twice – first mentally and then physically. Great
achievements and the satisfaction come from clearly understanding what we’re
are about to do. Creating and documenting a vision whether personal or for your
organization allows those involved to achieve it in a systematic and planful
way. Know where you want to go and then plan how to get there.
You will:
- Understand the power of visions and how strongly they influence future
direction
- Create your own personal vision
- Create a realistic, credible, attractive future for the organization,
team, or small group that is better in some important ways than what now
exists.
- Have a written statement that can be used as a roadmap, a living document
that you can refine, review, and use to focus you and / or your
organization, team, or group.
PROBLEM SOLVING –
Learn to use logic and methods that are simple that enable you to find root
causes, provide effective solutions and create buy-in.
"Most people are smart enough to solve problems effectively. Most
people know how. Most people don’t do it right, however. They don’t define
the problem and they jump to conclusions, or they go to the other extreme and
analyze it to death without trying out anything. They also rely too much on
themselves when multiple people usually have a better chance of solving the
problem. "
You will be able to:
- Define the situation and establish the problem
- Use an easy 5 step process to ensure all aspects are covered in solving
the problem
- Determine root cause or causes
- Determine multiple, creative solutions
- Establish the best solution under the defined circumstances
- Know how your personality style adds to the problem solving process
- Appreciate diversity of styles in getting to the best results
INTERVIEWING SKILLS – Become
a good judge of talent who can articulate the strengths and limitations of
candidates and determine what candidates’ are likely to do across a variety of
situations
You will be able to:
- Listen more effectively to determine a candidate’s true skills and
abilities and their impact on situations and results.
- Read non-verbal cues and what they are telling you about the person
- Know how to probe deeper for more information or when there is a concern
- Assess intangible skills such as communication style, interpersonal
interaction, & leadership style
- Know what questions you can and cannot ask legally
- Prepare for the interview, open, and close the interview effectively
Critical Incident Stress Debriefing – When trauma or
tragedy hits a nation or an organization, quick response debriefing by trained
professionals limits damage and reduces personal suffering.
A sample of some our many workshops, tailor made to suit your company’s
unique needs.
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